Monitored alarms are monitored through our (ARC) alarm receiving centre 24/7 365 days a year. Once the alarm is triggered, the key holder is immediately notified. We can also offer automatic ‘brigade response’ in the event of a fire alarm activation and automatic ‘police response’ in the event of an intruder alarm activation.
Police response is now only available to systems that have a police Unique Reference Number (URN). To obtain a URN, systems must be installed, maintained and monitored by an NSI or SSAIB approved alarm company.